How do I use your website to search for a vacation rental?
There are a few different ways to search for a vacation rental property on our website. You can search by property name, property address, amenity, location, or property type. Click here to view tutorials on how to search our website for your vacation rental. If you're having trouble finding a property that suits your needs, give us a call at 800-655-3367 and one of our reservationists can help you find the perfect spot for your stay.
Do I have to purchase the Damage Protection Plan/DPP and pay a refundable Security Deposit?
Nope. Here at Hobbs, we believe in choices! There are two options for managing your Security Deposit. You may choose to pay the refundable $1000 security deposit due with your final payment and provided there are no damages reported during your stay or departure cleaning, you’ll be refunded by check 30 days after you leave. The other option is to purchase the non-refundable Damage Protection Plan/DPP for $85. This insurance plan covers you and those staying with you up to $3,000 in accidental damages to the rental home while you are there.
GuestWeb says my reservation is not confirmed but I made my payment. Is everything okay?
Hobbs Realty does not charge credit card payments on site or store credit card numbers. All payments are handled by Instant Processing, a third party, fully PCI compliant credit card processing company. It typically takes between 1-3 days for your payment to be completely processed, going from your eSignature on GuestWeb, to Instant Processing, and back to us. Please check the Account Summary on GuestWeb after the payment has had time to process, or feel free to call us at 1-800-655-3367 and we can update you at any time.
Is there a washer and a dryer on the premises?
All of Hobbs Realty Vacation properties are equipped with a washer and a dryer.
What are the requirements for the 10% Senior Citizens Discount?
Here at Hobbs, age has it's benefits! Many of our owners offer our senior guests, ages 65+, a 10% discount off regularly advertised rates, during off and value seasons, but you gotta' ask for it!
What are the requirements for the 10% Small Family Discount?
According to the ever-helpful Siri, the size of the average American family is 3.14 people. Well, we here at Hobbs are not sure how you can have .14 people (person?), so we rounded our allowance up to four (4) people. Bring your 4 real people, or less, and request our Small Family Discount in participating homes during the off and value seasons. No double dipping (these offers cannot be combined with other discounts)! Gotta love those disclaimers!
How does the 10% Active Military/First Responder Discount work?
From sea to shining sea, cue the music and salute our active military personnel and first responders. This owner offers a 10% discount on all advertised rental rates, year round, as a big thank you to our Armed Forces for their tremendous service and sacrifice to our country. Valid, active ID must be shown at check-in. God bless America!
Are baby items included with the rental?
What does the Travel Insurance cover?
The Travel Insurance is a policy that refunds you if your reservation must be canceled due to an unforeseen and covered circumstance. This includes events such as a medical emergency, a death in the family, a mandatory evacuation for a hurricane, etc. As Hobbs Realty offers this service through CSA Travel Protection, we urge you to call 866-999-4018 or view full coverage information ontheir website. Hobbs Realty does not offer refunds. We strongly suggest that our guests protect their travel investment with the purchase of Trip Interruption Travel Insurance.
When do pools open/close? Can the pool be heated?
Pools are open from Easter through October. Only select properties can heat the pool for an additional cost, as noted in the property descriptions. Contact our office for details.
What time is check-in and check-out? How about early check-in and late check-out?
We do our best to have all our rental homes ready by 4 PM on check-in day. Occasionally, due to unforeseen circumstances, we cannot meet that entry time. Check-out is at 10 AM. Based on availability, many of our rental properties offer an early check-in at 1 PM, or late check-out at 12 PM. This option is available for an additional $115 + tax. Please contact our office for availability.
Can I bring my pets?
We understand that pets are part of the family, too. Happily, we are able to offer your canine family members a place at the beach with our "bring your pooch" on vacation with you program. Visit ourdog-friendly pagefor more information on participating properties. Sorry, Katie the Kitty will have to stay at home with friends. Doggie Dues of $250.00 apply when bringing two furry friends with you to the beach.