We are thrilled to welcome vacationers to our island home.
Hobbs Realty has been privileged for over four decades to welcome guests to vacation homes where they can enjoy time away from daily life, relaxing while creating memories that matter. In these uncertain times, we want to continue to be a place of refuge that you can count on for rejuvenation and rest.
We understand that many of you are experiencing stress about the ever-changing circumstances surrounding COVID-19. We want you to know that we are monitoring this situation carefully every day, keeping those who are impacted in our thoughts and listening to the questions and concerns of each and every guest.
On behalf of the entire Hobbs Realty Hobbspitality Team, we want to reassure you that in these uncertain times regarding travel and your vacation, your safety and the safety of our team continue to be our main priority.
What Hobbs Realty is Doing for your Safety During COVID-19
ATTENTION TO DETAIL IN EACH VACATION RENTAL
At Hobbs Realty, it is standard procedure to take all the necessary precautions to ensure a safe experience for our guests. While we cannot guarantee a virus-free envoirnment, all the properties we maintain are thoroughly cleaned, sanitized and disinfected between each stay following CDC guidelines. We take care to sanitize and disinfect surfaces and frequently touched items like remote controls and doorknobs, countertops, and bathroom fixtures. Our attention to detail has only increased with the introduction of COVID-19. Please note that there are homes in our rental program that are privately cleaned and maintained by the property owner, in which Hobbs Realty does not clean or inspect. These homes are advertised as such on the individual property description webpage.
OUR VACATION CONTINUATION POLICY
Most importantly, we are in the business of serving people and building relationships along the way. In light of the COVID-19 situation, we want to provide as much flexibility and assistance to our guests as possible.
VACATION RENTALS AS A SAFE RESPITE
We want to continue to offer you a safe place to get away from the hustle and bustle and spend quality time with your family and friends on Holden Beach, a North Carolina top family beach. One of the benefits of staying in a vacation rental is that you are sharing the space with people you know. You can cook your own meals, grab local take-out and explore the area using your personal vehicle. You can breathe in the fresh ocean air while you're out and about walking the shoreline or biking along the local boulevard.
When you book your stay, we strongly urge you to consider purchasing Generali/CSA Travel Insurance to protect your vacation investment dollars. Should you need to cancel or change your reservation due to a covered insurable event, you may be able to receive a full refund for your stay. For more information, please contact Generali Global Assistance at 800-874-2442.
Here are a few COVID travel insurance coverage FAQs for your review:
1. If I buy a travel insurance plan now, how can it help if Coronavirus affects my trip?
If you, a family member or a traveling companion get sick from COVID-19 before or during your trip, you can be covered for Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation, provided the plan you purchase includes those coverages. Travel insurance also gives you access to 24/7 Travel Support during your trip and certain plans include access to telemedicine services while traveling. Please contact Generali Global Assistance at 800-874-2442 for more information.
2. I have a trip planned to an area with a growing number of cases. Will I be able to cancel my trip and be reimbursed?
Generali Global Assistance plans do not offer coverage if you cancel your trip due to travel restrictions, shelter in place orders, or fear of traveling due to Coronavirus.
3. If I am currently diagnosed with Coronavirus, how can travel insurance help?
If you get sick with COVID-19 before or during your trip, you can be covered for Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation, provided the plan you purchased includes those coverages. Travel insurance also gives you access to 24/7 Travel Support during your trip and certain plans include access to telemedicine services while traveling. Please contact Generali Global Assistance at 800-874-2442 for more information.
4. If I am quarantined due to the Coronavirus, how can travel insurance help?
Please note that based on policy definitions, a “shelter in place” order is not considered a mandatory “Quarantine” and is not a covered event under our plans.
If you are diagnosed with Coronavirus or another sickness and are Quarantined you can be covered. Please contact Generali Global Assistance at 800-874-2442 for more information.
If you are quarantined, but not sick, coverage depends on when you bought your plan and when the loss occurred. Coverage is unavailable if the insurance plan was purchased on or after January 29, 2020. For insurance plans that exclude pandemics, coverage is unavailable for losses occurred on or after March 11, 2020, the date COVID-19 was formally declared a pandemic by the World Health Organization. Plan exclusions for a pandemic can vary according to your state of residence and the plan you purchased. For eligible plans that include coverage for mandatory Quarantine, coverage may be available. To review your coverage details, please see your Description of Coverage or Insurance Policy. Please contact Generali Global Assistance at 800-874-2442 for more information.
5. I have or someone traveling with me has COVID and I cannot come, is my stay covered?
As with any sickness, COVID is a covered claim if a guest is actually sick with COVID and cannot travel at the time of their stay dates.
6. If the island is closed to travelers due to COVID during my vacation dates what happens?.
If the Town of Holden Beach closes the island to vacationers due to COVID, Hobbs Realty will work with our guests and owners to move your stay date/refund as requested.
Generali Global Assistance nor Hobbs Realty offer coverage, date changes or refunds for State issued travel restrictions, shelter in place orders, or fear of traveling due to Coronavirus.
We know that it is a personal decision when you decide what is best for you and your family. Our team is our family and Holden Beach is our home. Your safety and our team’s safety are of the utmost importance to us. We greatly value your continued trust in Hobbs Realty for your seaside vacation. Every team member is working hard to ensure you and your family and friends have a restful, worry-free vacation this year. We look forward to seeing you at the beach!
Blessings from the Beach,
Your #Hobbspitality Vacation Team